Customer Support Specialist with German

Our partner is one of the largest outsourcing companies in Europe. We are looking for motivated and qualified specialists who will become integral members of their dynamic and multilingual team as a:

Customer Relations Specialist with German

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Main responsibilities:

• Communicating with clients via phone and email
• Responding to user inquiries and requests, and discussing individual cases
• Managing ongoing matters by recording information about each interaction in the system
• Resolving customer issues and concerns by providing accurate and effective solutions
• Offering general guidance and support to clients and partners in resolving issues

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Our partner offers:

• Competitive salary
• Attractive bonus system
• Convenient office location
• Great opportunities for professional and personal development in a rapidly growing company
• Employee Assistance Program for employees and their families (psychological support)
• An additional day off for voluntary activities that are close to your heart
• Opportunity to become one of the internal trainers
• A multinational environment
• LuxMed health insurance and Generali group insurance
• Multisport Plus / Classic or MultiKafeteria benefit systems
• A positive atmosphere

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Requirements:

• Fluent knowledge of the German (C1)
• Good computer skills
• Customer service experience will be an additional asset
• Strong communication skills and motivation to achieve goals
• Previous experience will be considered an advantage

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